FAQ
Your Questions Answered
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What is Polish & Sparkle's policy on cleaning supplies?At Polish & Sparkle, we provide all cleaning supplies and tools. We’ll arrive with everything needed to leave your home spotless. Please let us know in advance if you have any allergies.
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What is the cancellation policy for bookings with Polish and Sparkle?If you cancel within 24 hours of your appointment, a fee of 50% of the total service cost will apply.
Payments Accepted
We accept a variety of payment methods to ensure an and convenient transaction process for our customers. You can pay using major Credit/Debit cards, Apple Pay, and Google Pay. Cash is accepted in person after paying our deposit fee online. If you have any questions about our payment methods, feel free to reach out for assistance!
Billing & Pricing
Cancellation Policy
Our cancellation policy allows you to cancel your booking up to 4 hours in advance for a full refund. Cancellations made less than 4 hours before scheduled time may incur a fee. We appreciate your understanding and encourage you to reach out if you have any questions or need assistance. Thank you for choosing us!
Satisfaction Guarantee
Your satisfaction is our top priority. We offer a satisfaction guarantee because we believe in the quality of our services. If you're not completely happy with the results, just let us know, and we'll make it right.